Our repair process
When you arrange an appointment with us, our team members first assess the damaged electrical appliance. We then advise you on what needs to be done. Based on your choice, our staff members can repair it right away or at a time that's convenient for you. If new spare parts are needed, we can order them and then fix your appliance. We charge a £25 call-out fee. However, if our staff undertake any repairs after the initial call, the call-out charge is waived completely.